You can take a great photo right from your smartphone. Here are some tips from our experts.
Eye Level : Take your pet photo at eye level. Crouch down when taking photos.
Close Up : Try to take a close up, so we can see your pet's unique details. Head to chest is what results in best.
Eye Contact : It works fine both ways when the pet is looking at the camera or away from the camera.
Pose : Take a photo when your pet is sitting up or standing, not laying down.
Light : Outdoor natural daylight always results in the best photos. Most important try to avoid bad lighting and body shadows on your pet.
Crop : Upload an uncropped photo where no body parts are out of the photo.
Low Resolution : Please avoid blurry photos, screenshots and downloaded photos from social media.
Some examples of photo that work best
We always try to adhere to any notes mentioned in orders but cannot guarantee it.
Example : We cannot remove a collar or a bandana from a photo, but we can indeed do some minor edits like removing some spots, red eye, etc.
We review all photos before we start to create a portrait. If a photo is not as per our guidelines, we will notify you and work with you in finding a picture that will work.
But sometimes due to higher order volumes, reviewing of photos is often skipped. In such cases, we will try our best to produce a high level artwork but generally result will not match that shown on our website and social media pages.
That's why it's so important that you provide a photo that is of a high quality and meet our guidelines.
Unsure about photo? We can help you pick the best photo!